Satisfying our customers is a business philosophy that we respect, practice, and emphasise in our business.

TERMS & CONDITIONS

Ordering from DjS Tackle is easy

Look out for the stock quantity No. This number is Live, which means it is updated as soon as someone buys that product.  If you try to order more than the stock shown, we can only send you what was in the stock box.  But be forewarned! When the number available hits zero, that item is automatically pulled from the Store and will then be shown out of stock!.  In other words, you better buy today or it might be gone tomorrow!

-       find the item you require

-       click the "Add to Cart" button

-       wherever you are on DjS Tackle website, you can add items to your cart in the same way

-       you can check the contents of your cart and the total cost at any time by clicking on the "View cart" button

-       you can remove items from your cart or alter the quantity required at any time, you can continue shopping, by simply pressing the continue shopping button.

-       post and packing costs will be shown in your shopping cart during checkout, its on a self service system where you need to select the correct shipping to your needs, please see service page for details. Also please select carefully as it may delay your item being shipped out - click the "Proceed to Checkout" button when you have finished shopping

-       fill in the order details on the secure form

-       "Payment" it is now even easier to make your purchase as we have secure on-line payment options available. We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - PayPal. If you choose to use a PayPal account, your personal credit card information will not be given to DjS Tackle.

How our promotional codes work:

PROMOTION CODES IN MONTHLY MAGAZINES LAST FOR APPROXIMATELY THREE WEEKS FROM THE PUBLISHED DATE!

Once the code is activated it last for six hours, codes can be placed in the promotional box in any product catalogue page. The promotional code is discount by percentage (%) and is taken off the original price. The value of the code depends on the running promotion. The original price will be crossed out in red next to the discounted price. After six hours the price will revert back to the original price. A code can be used once per household. Any product with "SALE" under the product picture will not be further discounted with any promotional code, this also applies to "Bait Pellets, Particles, Fishmeal and Liquids etc", as these are already heavily discounted items. Unless we alter this at any time. can withdraw "stop" promotional codes at any time.

Gift Vouchers
DjS tackle's Gift Vouchers, an ideal gift for someone or if you want to take advantage of one of our special discounts, but can't find something you want,  simply purchase a voucher and then redeem at a later date when our stocks change.

How our vouchers work:

1. Visit our website. Shop and find an item you want to purchase.
2. Select PayPal as your payment option. Log in to your account.
3. When prompted, enter your gift voucher redemption code and follow the last steps to redeem your Gift Voucher.

TERMS Of 14 DAY GUARANTEE

14 Day Money Back Guarantee*
Where stated on our website, advertising or on a product description terms apply

*A 14 day money back guarantee*  If you are not completely satisfied with the product that has been given a 14 day money back guarantee, simply return it back to us and get your refund .  Delivery, packaging and return costs are non refundable. We must be notified of return of goods within 7 days of receipt and returned back to us within 14 days of notification.

14 Day Returned goods must be unused and in a saleable condition. Any packaging i.e. reel boxes must also be in the same condition as when received.  Refunds are granted at the sole discretion of DJS Tackle.

Delivery or return charges are non refunded.   You are responsible for taking reasonable care of the goods while in your possession and for the cost of returning them to us safely, by registered post as we cannot be held responsible for lost items.  If you are unable to do this we can organise collection of our goods which must be authorised by ourselves subject to a £10 administration charge, paid in advance.  If you would like us to replace the goods with another size or colour, we will charge carriage on the replacement.
 

TERMS Of EX-DISPLAY

Ex-Display Items
Ex-display / Seconds / End of Stock items are non returnable.  These are sold as described and are non refundable.

 TERMS Of GIFT VOUCHERS

1. Printed Merchant Gift Vouchers are transferable if they do not include a recipient email address.  For security and verification purposes, you may be required to verify your identity using a credit card.
2. Multiple gift vouchers can be redeemed on a single purchase if they are in the same currency.
3. Gift Vouchers do not expire and do not accure maintenance fees.
4. Neither the merchant nor PayPal are responsible for lost or stolen gift vouchers.
5. Your use of a gift voucher is subject to term and conditions. Visit PayPal UK.

TERMS Of DELIVERY

Delivery Costs
The delivery charge is not automatically added to your order, you need to select a postage package that tailored to your order. Please go to our service page for details and prices. Please select the shipping service carefully as incorrect shipping service will result in your order being delayed. You will see the total amount you have to pay with a drop down menu at the checkout before you confirm the order. Unfortunately we have to charge carriage under £100 we attempt to keep it to a minimum and believe our charges are the lowest in the industry. Free p&p if you spend over £100.

Additional Services Required If you would like your goods sooner than the estimated standard service we offer, please select the Special Shipping Service at the checkout! Orders must be placed before 10.30 am This allows us to pack and get items sent out before noon the same day.